Privacy Policy

Effective Date: 28-05-2026

At Civion, we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use and protect information when you use our website or contact us regarding our support services in Spain.

Who We Are

Civion provides practical support services for individuals and families moving to or living in Spain, including assistance with administration, healthcare guidance, appointments, translation support and local integration services.

Website: https://www.civion.es

Email: info@civion.es

Information We May Collect

We may collect personal information including:

name
email address
telephone number
appointment information
residency or relocation enquiries
information voluntarily submitted through contact forms

We only collect information necessary to provide our services and respond to enquiries.

How We Use Your Information

Your information may be used to:

respond to enquiries
arrange consultations or appointments
provide support services
improve our website and services
communicate important service-related information

We do not sell your personal information to third parties.

Legal Basis for Processing

We process personal information based on:

user consent
legitimate business interests

contractual necessity where applicable

Data Storage and Security

We take reasonable steps to protect personal information against unauthorised access, misuse or disclosure.

However, no internet transmission or electronic storage method can be guaranteed completely secure.

Third-Party Services

Our website may use third-party services including:

website hosting
analytics tools
contact form software
embedded maps or external links

These services may process limited technical information as part of normal website functionality.

Cookies

Our website may use cookies to improve user experience and website performance.

Users may disable cookies through their browser settings if preferred.

Your Rights

Under applicable data protection laws, you may have the right to:

request access to your personal data
request correction of inaccurate information
request deletion of your information
object to certain processing activities

Requests can be made by contacting us directly.

External Links

Our website may contain links to external websites. Civion is not responsible for the privacy practices or content of third-party websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be published on this page.

Contact

If you have questions regarding this Privacy Policy or how your information is handled, please contact: info@civion.es

Have Any Questions?