You can’t settle in without the basics.
You need a phone that works. Internet that doesn’t cut out. A house with lights, water, and heating. And a way to pay your bills without queuing at a cash machine.
But in Spain, nothing is plug-and-play. You’ll face contracts in advanced Spanish, identity checks that don’t match UK paperwork, and utility firms that don’t call back.
That’s where we come in. We speak the language. We know the systems. And we get it sorted without the stress.
Setting Up a Mobile Phone Contract or Getting a SIM
Need a Spanish number? You’ve got two options:
- A contract (with ID, bank account, and sometimes proof of address)
- A pay-as-you-go SIM, which is easier but sometimes more limited.
We help you pick the right option. Then we walk you through the paperwork — or do it for you. We also set up apps to manage your plan, check your balance, and avoid nasty charges.
And yes, we’ll explain what that text message from Movistar actually means.
Getting Broadband or Fibre Internet
The internet in Spain can be fast. Or it can be a nightmare. It all depends on the provider and whether you’re set up correctly.
We help you:
- Choose a provider based on your address
- Book the installation
- Translate the contract before you sign
- Get you connected with the least delay.
We also explain the add-ons: landline, mobile bundles, router deposits — all the things that show up later if you don’t ask upfront.
Help with Setting Up Utilities (Electricity, Water, Gas)
If you’ve just moved into a place, don’t assume the utilities are in your name or even switched on.
We deal with the energy companies so you don’t have to. That means:
- Setting up electricity contracts
- Registering for mains water
- Arranging for bottled gas or natural gas connections
- Making sure direct debits are working.
We speak to the companies, fill out the forms, and chase them when needed. No long calls. No listening to Spanish hold music for 48 minutes.
Registering for Online Banking or Using Banking Apps
The easiest way to pay bills in Spain is by direct debit. So you’ll need a local bank account and the apps to manage it and your utilities.
We help you:
- Choose a bank based on your needs (English-speaking staff, low fees, expat-friendly)
- Open the account online or in person
- Set up online banking and mobile apps
- Understand how to make transfers, check balances, and avoid common mistakes.
And if your card doesn’t arrive, or the app locks you out, we’ll follow up.
Stop Guessing. Get Connected.
Spain won’t wait for you to figure it out. If your contract’s wrong or your water’s off, no one rushes to help.
That’s why we do it right the first time.
Need help with phones, internet, utilities or banking? Contact us now.
We’ll handle the documents. You focus on settling in.